Abel Yiyi Hancco Soncco, doing business as "SpeakPhonic" ("we," "us," or "our") operates the SpeakPhonic - AI Pronunciation mobile application ("App"). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our App and related services ("Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services. You are not legally required to provide personal information to use basic App functionality.
1. Information We Collect
1.1 Authentication Information
We use Firebase Authentication solely to obtain user credentials for accessing Firebase services. We do not create, maintain, or manage separate user accounts. When you authenticate via Google or Apple Sign-In, Firebase may collect your display name and profile photo for identification purposes within the App interface.
1.2 Voice Data Processing
Voice recordings of your pronunciation practice sessions are processed temporarily using Google's Gemini Flash 2.0 AI service. These recordings are transmitted securely to Google's servers, analyzed in real-time for pronunciation feedback, and automatically deleted when you close the App session. Google may retain anonymized, aggregated data for AI model improvement purposes, but we do not store or have access to your voice recordings.
1.3 Device and Technical Information
We automatically collect device model, operating system version, IP address, general location information at country or region level, App usage data, session duration, feature interactions, and network connection information to ensure proper App functionality and performance.
1.4 Analytics and Performance Data
We collect App performance metrics, crash reports via Firebase Crashlytics, usage analytics through Firebase Analytics to understand feature interactions, error logs, and debugging information for service improvement purposes.
1.5 Transaction Information
Purchase history and transaction details for credit purchases are processed via RevenueCat using anonymous identifiers. Credit balances and usage patterns are stored locally on your device and are not transmitted to or stored on our servers.
2. Local Data Storage and Credit Management
Credits purchased are stored exclusively on your device using secure local storage mechanisms. We do not maintain server-side backups or synchronization of credit balances. Credits remain tied to the specific device where they were acquired and cannot be transferred, synchronized, or recovered across different devices or authentication accounts.
This local storage approach means that changing devices, switching authentication methods, or losing device access will result in permanent loss of credit balances, as we have no server-side records to restore from.
3. How We Use Your Information
We process your personal information for providing pronunciation analysis and feedback, maintaining and improving our Services, processing purchases through third-party payment systems, providing customer support, ensuring security and preventing fraud, sending service-related communications, and complying with legal obligations.
All voice data processing occurs through Google's Gemini Flash 2.0 service and automatically deleted when you close the App session. Authentication data is used solely for Firebase service access. Analytics data helps us understand App performance and user interaction patterns to improve functionality.
4. Information Sharing and Third-Party Services
4.1 Service Providers
We work with trusted third-party service providers who assist in operating our Services. Google Firebase provides authentication services, analytics, and crash reporting with data processing in the United States and Ireland. Google Gemini AI processes voice recordings for pronunciation analysis with automatically deleted when you close the App session. RevenueCat manages in-app purchase processing with data processing in the United States.
4.2 Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request, including compliance with court orders, protection of our legal rights, prevention of fraud or illegal activities, and protection of user safety and security.
4.3 Business Transfers
In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Policy.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
5. Data Retention and Account Deletion
Voice recordings are deleted automatically when you close the App session. Authentication information is retained until account deletion or upon request. Anonymized analytics may be retained indefinitely for service improvement. Purchase transaction records are retained for seven years as required by financial and tax regulations. Crash reports are retained for 90 days via Firebase Crashlytics.
You may delete your account through the App settings menu or by contacting us at speakphonic@gmail.com with the subject line "Account Deletion Request." In-app deletions are processed immediately upon confirmation, while email requests are processed within forty-eight hours of receipt. Complete data removal from all systems occurs within thirty days.
Upon account deletion, we delete personal authentication information and App preferences settings. We retain anonymized, aggregated analytics data that cannot be linked to your identity, purchase records in compliance with financial regulations for seven years, and essential business records as required by law.
Important Credit Forfeiture Notice
Upon account deletion, all unused credits stored locally on your device are permanently forfeited without compensation or refund. Since credits are stored locally rather than on our servers, we cannot restore or transfer credits after account deletion. This forfeiture policy is consistent with Apple App Store Guidelines and Google Play policies for consumable in-app purchases.
6. International Data Transfers
Your information may be processed and stored in the United States, Ireland, and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by relevant authorities and adequacy decisions where applicable. By using our Services, you acknowledge and consent to the international transfer of your information.
7. Data Security
We implement industry-standard security measures including HTTPS/TLS encryption for all data transmissions, limited access controls to personal information on a need-to-know basis, regular security audits of our practices, and utilization of Google Cloud's enterprise-grade security infrastructure. However, no method of transmission or storage is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.
8. Privacy Rights
8.1 General Rights
Depending on your location, you may have rights to access information about personal data we hold, request correction of inaccurate or incomplete information, request deletion of your personal information subject to legal exceptions, request a copy of your data in a portable format, and object to certain types of processing.
8.2 California Residents
California residents have additional rights including the right to know what personal information we collect and how it is used, the right to delete personal information with certain exceptions, the right to opt-out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising privacy rights.
8.3 European Residents
European Economic Area and United Kingdom residents have rights under the General Data Protection Regulation including all general rights listed above, plus the right to restrict processing, enhanced data portability rights, and the right to lodge complaints with supervisory authorities.
8.4 Exercising Your Rights
To exercise your privacy rights, contact us at speakphonic@gmail.com. We may need to verify your identity before processing your request and will respond within timeframes required by applicable law.
9. Children's Privacy
Our Services are not intended for children under thirteen years of age. We do not knowingly collect personal information from children under thirteen. If we learn that we have collected information from a child under thirteen, we will delete that information promptly. If you believe we have collected information from a child under thirteen, please contact us at speakphonic@gmail.com.
10. Third-Party Links and Services
Our App may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to read the privacy policies of any third-party services you use.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date and notify you via in-app notification or email. For significant changes, we may require your renewed consent. Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.
12. Governing Law
This Privacy Policy is governed by the laws of the State of California, United States, without regard to conflict of law principles.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at speakphonic@gmail.com.
Developer: Abel Yiyi Hancco Soncco
Business Name: SpeakPhonic
For data protection inquiries from European residents, you may also contact us at the email address above.